• Prime Wash is not liable for any garments not delivered due to lack of communication from the customer after 30 days.

• A R30 monthly storage fee applies for undelivered laundry.

• Laundry unclaimed for 3 months may be sold to recover handling and storage costs.

• Prime Wash is not responsible for loss or damage caused by fire, theft, or burglary, including during pickup, transit, or delivery.

• We are not liable for:

 – Non-removal of stains

 – Shrinkage, stretching, colour fading, or fabric  thinning

 – Fraying, pilling, or wear from prior use

 – Damage to buttons, zips, hooks, beads, sequins, or trims

 – Loss of underwires or delicate components

• We are not responsible for missing items that were not listed, unidentified, or placed inside pockets, bags, or containers at the time of collection.

• Prime Wash is not liable for any personal bags, packaging, or containers provided by customers for pickup.

• Prices are subject to change without prior notice.